How it works

Simple, transparent shipping — step by step.

From booking to delivery, here's exactly what happens to your parcel at every stage.

Create your shipment

Register and fill in your sender and receiver details, choose your pickup and delivery preferences, and declare the approximate weight of your parcel.

✓ Fill in sender and receiver addresses

✓ Choose drop-off or pickup from your address

✓ Choose office collection or home delivery

✓ Declare approximate weight (for estimation only)

⚠️ A booking fee applies at this stage. If you have chosen pickup from your address, the pickup fee is also collected upfront.

Drop off or await pickup

Bring your parcel to our office or wait for our team to collect it from your address. Once received, we confirm via WhatsApp.

✓ Drop-off locations in UK and Nigeria

✓ Pickup available from your home or business

✓ WhatsApp confirmation sent on receipt

✓ Parcel labelled and entered into our system

We weigh your parcel

Our team weighs and measures your parcel on our calibrated scales. The final price is calculated based on the actual measured weight.

✓ Weighed on certified scales

✓ Volumetric weight checked if applicable

✓ Final price calculated transparently

✓ Weighing photo attached to your shipment record

⚠️ Declared weight is never used for billing — only the measured weight counts.

Pay the final price

You receive the final price via WhatsApp with a payment link. Pay by card (Stripe) or bank transfer — your choice.

✓ Payment link sent via WhatsApp

✓ Pay by card (instant confirmation)

✓ Or bank transfer (reviewed within 24 hours)

✓ Upload proof of payment if paying by bank

In transit

Once payment is confirmed, your parcel is dispatched. Track it in real-time via our website and receive WhatsApp updates at every milestone.

✓ WhatsApp notification on dispatch

✓ Real-time tracking via tracking ID

✓ Updates at each stage of the journey

✓ Customs handled by our team

Delivered

Your parcel arrives at its destination. We notify both sender and receiver via WhatsApp on successful delivery.

✓ Delivery confirmation via WhatsApp

✓ Photo proof available on request

✓ Signature required for home delivery

✓ Contact us if any issues arise

How pricing works

Booking fee

A small flat fee paid when you create your shipment.

Pickup fee (optional)

Only applies if you request collection from your address.

Weight-based rate

Charged per kg based on the measured weight of your parcel.

Delivery fee (optional)

Only applies if you request home delivery at the destination.

All prices are in GBP (£). Current rates are available in your account after registration.

Ready to ship?

Create your shipment in minutes.

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